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Forum Discussion
Desktop app is syncing some files forever
Hi All,
A week or so ago dropbox got stuck syncing. Says syncing 42 files, forever. Some files are being synced, but others arent. I reinstalled software, I relinked the account. Nothing has wo...
- 13.4.21 seems to have worked for me on Win 7. The DropBox support people did respond and we're asking questions but since it seems to be working now I'm happy.
- I think I found the problem on my machine. But there must be a bug. The problem always starts when I try to rename a file. This copying and deleting the file in one stroke does not work on my Windows 10 32-bit computer. Best wishes
I've been having very similar problems for several days, (Windows 7) wasting many hours with all the "fixes" suggested.
I've just downloaded the latest stable build 13.4.21 from here
https://www.dropboxforum.com/t5/Desktop-client-builds/bd-p/101003016
and all is now working as expected!
There is clearly major bugs with 12.4.22 that have affected many people - Dropbox have not acknowledged this and I'm not sure why the latest version hasn't "auto updated".
I hope if you update then this will fix the issue for you too.
Thanks,
Tom
I had the same problem with the beta too. I will try the version again. However, it is very disapointing that dropbox does not anwer to my support request...
Glad some of you have found this works for you too (the version I posted is a stable release, not a beta).
- 13.4.21 (stable) fixed it for me on Mac as well.
13.4.21 didn't solve the issue for me..... such a bummer!
- Now it started after reinstall working again. It again installed automatically version 12. Possibly it is a problem of the side of dropbox and they fixed it now. What still bothers me is that the support did not answer yet even if we discuss the problem endlessly. Thanks for all your help.
- 13.4.21 seems to have worked for me on Win 7. The DropBox support people did respond and we're asking questions but since it seems to be working now I'm happy.
- Hi, I am afraid but again after a while the problem started again. Don't know what to do. Possibly I will change to onedrive...
- Didn't work for me either.
- I think I found the problem on my machine. But there must be a bug. The problem always starts when I try to rename a file. This copying and deleting the file in one stroke does not work on my Windows 10 32-bit computer. Best wishes
- Yes, that seems to be the case for me as well. Thanks for that observation.
