You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

faustlaw's avatar
faustlaw
Explorer | Level 4
8 years ago

Clean My Mac update caused TOTAL FILE RESYNC

I just updated clean my mac ran it and now my Dropbox is resyncing ALL THE FILES.  What went wrong?  I don't want this to happen again.   Thank you. 
Sync
  • Storyer's avatar
    Storyer
    8 years ago

    Hi, that's Volodymyr from MacPaw, company that developed CleanMyMac app. 

     

    Thanks for contacting us on that, we've located what exactly causing that and fixed that. So with the upcoming update of the app this will be fixed. 

     

    Have a great day! 

     

    Regards,

    Volodymyr

graemetic's avatar
graemetic
Explorer | Level 4

Spoke too soon! Just ran the maintenance utility on CleanMyMac 3 and now have a couple of hours of frustratingly slow performance as my 55,000 dropbox files resync! CMM is definitely going in the bin now.

faustlaw's avatar
faustlaw
Explorer | Level 4
8 years ago

I think it's the maintenance utility also.  I just ran clean, unchecked the DB related files because it doesn't ignore DB file and no sync.  THEN AFTER maintenance, it's resyncing again.  I hate this.  Please HELP!!!!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions