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Forum Discussion
problems saving an excel worksheet to dropbox, automatically saves as corrupted pdf
I'm having problems with Excel/pdf .
All my excel files save automatically as a pdf on Dropbox (and yes, I have made sure when I 'Save as' there's the correct file type in the box). Then when I try to open the pdf as a pdf it's 'corrupted', as the previous posters have found.
I do have a workaround, I can open and use the file by right-clicking 'Open with Excel', but I can't send the information as an attachment in excel format, which I need to do on occasion. Sending the attachment as the saved pdf is usless as it won't open.
I have the latest version of dropbox and Windows and Office 365.
Advice very much appreciated!
- Microsoft was the problem, there was some default setting behind the scenes- I didn’t really understand it but it’s ok now. Thank you for the support and help in clarifying the situation.
- Jay
Dropbox Staff
Hi!
Thanks for getting back to me
I don't use the mobile app much
Working from Microsoft office: I creat the excel file in Office 365,, click on 'Save as' and put it into dropbox, file type Excel (xls etc). But When I go to dropbox to open the file it has mysteriously converted to a pdf - which won't open as a pdf because it's says the file is not supported etc.
Working from dropbox: I can use the 'open with' option to access the file as Excel, edit and save. I've tried using 'Save'; also 'Save as' version 2, making sure the file type is excel, but it still automatically saves as a pdf.
There are occasions when I need to send an excel file as an email attachment (not as a link to dropbox). I used to able to do this, but suddenly - a while back- this pdf issue cropped up.
I don't have the same problem with Word documents, so I suspect it's something to do with the way Dropbox is 'reading' the Excel application.
- Jay
HI Jay,
I think you've found the problem. Your reassurance that Dropbox doesn't reformat files has made me have another look at Microsoft. I saved the excel spreadhseet onto my oneDrive - and it saved as a pdf!!
I'm now contacting Microsoft to see what is happening their end.
I really appreciate your very quick responses and help - at least I've narrowed down the problem!
- Jay
