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Forum Discussion
Problem: Refreshing a folder on Android does not seem to refresh the folder view
Hi! 1. I edit a small .txt file on Desktop, increasing the file size e.g. to 10 bytes. 2. I see my txt file synchronized OK. 3. I see my txt file is now shown as 10 bytes on the dropbox.com web...
Megan
Dropbox Staff
Dropbox StaffHey sourcejedi, thanks for posting here!
Would you mind clarifying your device's precise OS, and the Dropbox version you're using there?
When did you first notice this and have you tried uninstalling, and re-installing the app at all?
Let me know more, and we'll take it from there!
Thanks Megan!
I installed Dropbox on Android today. I've never used it on Android before. I haven't tried wiping it.
App version 384.2.2.
Google Pixel 8a, Android 14, security update 5 June 2024.
- Megan
Hey sourcejedi, is it just that the size remains the same, or when you open the file you also see that the updates aren't reflected?
Did you try uninstalling, and reinstalling the app at all?
Thanks again for your questions!
A1) This still happens after uninstalling and re-installing the Dropbox Android app.
Sidenote: the refresh *does* show newly added files. But, even when it does this, it does not update the size shown for an existing file in the same folder.
A2) I don't open TXT files on Android. I ran the smaller bug test above to isolate *part* of the real bug I had. I can now confirm my second, longer bug report, as follows:
1. Uninstall Keepass2Android Offline (on Android)
2. Install Keepass2Android Offline (on Android)
3. On PC, using KeePassXC, create and save the file "test.kdbx" in my Dropbox folder. To make sure it is not empty, add a blank password entry called "test 1".
4. In Dropbox on Android, mark test.kdbx as "available offline", and wait for it to be downloaded.
5. On PC, edit and save the file "test.kdbx". For example, add a new empty password entry to test.kdbx called "test2".
6. In Dropbox on Android, refresh the view of the folder which contains "test.kdbx".
7. Now open Keepass2Android Offline.
8. Tap "open file..." > "system file picker" > menu > Dropbox > test folder > "test.kdbx"
9. Enter the unlock password for test.kdbx, which you set in step 3.
10. K2A shows only the initial "test 1" entry. It does not show the refresh i.e. the new entry "test 2".
11. As expected, inside Keepass2Android Offline, tapping "synchronize database" inside the "⋮" menu (top right) does not refresh the test.kdbx file either.
I am aware of one other approach that *does* refresh the kdbx file. However, that approach means I have to take more steps, compared to if this bug could be solved. Thanks!
- Hannah
Thanks for the update, sourcejedi.
If I understand correctly, you've somehow connected KeePass to your Dropbox.
Can you try disconnecting it and then reconnecting it, to see if that helps at all?
