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Forum Discussion
Squick55
3 years agoExplorer | Level 3
Problem backing up downloads folder
I upgraded my hard drive to an SSD drive earlier this year and apparently I never set up the backup for the downloads, documents and desktop. I just went to do so and when I click setup I get an erro...
Jay
3 years agoDropbox Staff
Hi Squick55, thanks for bringing this to our attention.
The Dropbox desktop application would automatically pick the C drive for the Dropbox folder. If it's located on another drive, then it would need to have been done manually, or the app detected a previous installation which was located there.
As for adding more storage to your C drive, this would need to be done in the Windows system (if it's possible using partitions), and isn't something we could assist with.
If you have any further queries, feel free to message back.
- Squick553 years agoExplorer | Level 3
The program files itself for DB are located in C: but the Dropbox folder containing the files somehow ended up on D:. The problem is there's not enough space on C: to hold everything I usually sync. Not sure if there's a way to realocate more storage to the C: drive without having to reformat everything. And the dropbox install was a brand new install after swapping out the hard drive and installing an SSD. I didn't use a backup, did a clean install of everything. It was odd because I installed DB, it downloaded so much data I went over my data that month and had overage charges, then the next month DB synced more data that caused more overages and I'm guessing it's because it somehow reinstalled onto the 😧 drive, I don't know if there was an update or something about not enough space on the C: drive or what but I didn't do it. I just need to figure out the best solution to fix it.
- Squick553 years agoExplorer | Level 3
Okay, I guess I forgot but the SSD I installed was only 480 GB(the C drive) because my intention was to just use it for program files and thought I could use the old standard 2TB hard drive for my Dropbox folder. Last night I was thinking that it was a 2tb SSD divided up into 2 different drives, I don't know what I was thinking. So now my question is, being that my main objective is to be able to backup the downloads folder and the desktop, can those folders be moved to the other drive (D:) without screwing things up? We only have the one account on the computer so I'm not too concerned with them not being under a specific user.
Any help would be much appreciated. I really don't want to have to buy a bigger SSD just to make this all work.
- Jay3 years agoDropbox Staff
Thanks for the info. If you do plan on using computer backup, the Dropbox folder would need to remain on the C drive, so you won't be able to move it to another drive, either internal or external.
- Squick553 years agoExplorer | Level 3
So moving the downloads and desktop folders to the 😧 drive where the Dropbox folder is currently loicated wouldn't work? They would then be on the same drive.
This is what I found for moving the downloads folder and would be the same for the desktop folder, then they would be on the same drive as DB.
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