We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

samjane24's avatar
samjane24
New member | Level 2
9 days ago

My Dropbox account is not syncing to my work PC or iPhone, why?

I am creating files on my home PC and saving them to Dropbox. When I try access them on my work PC they are not in the folder. My subscription is up to date and my syncing says all the files are up to date (on my work PC). The same problem is happening with my iPhone. So basically, none of my "boxes" are seeing one another????

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi samjane24, thanks for bringing this to our attention.

     

    What is the current status of the Dropbox desktop application on your personal PC at home, when you click the Dropbox icon near the clock?

     

    Do your updated files appear on the Dropbox site? Are you certain that you're logged into the same account on all devices?

     

    This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!