You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
stinkerbill
3 years agoHelpful | Level 5
'Make available offline' option issue - files keep reverting to online only
I'm having ongoing issues where some files I've made available offline keep reverting to online.
For example, I'm working in Adobe After Effects, and my assets (videos, images PSDs) I've previo...
Cbuzio
Explorer | Level 3
Hi Megan,
Thank you for your quick reply!
I've been experiencing issues with the online/offline sync for one or two months now. For a while, for example, I would select "make available offline" from the drop down list (after right clicking on the folder), and nothing would happen. It only worked when I double clicked the little cloud icon on the folder, then it started downloading everything.
I only noticed this particular issue with the files reverting back to online in the last few days, because these were big folders that took me a while to download. If they are small files, I might not notice the issue.
did this help? If I upgrade my operating system to Sonora, will it help or create more problems? (I usually wait a few months before installing a new operating system).
Megan
2 years agoDropbox Staff
Hi Cbuzio!
Is your Dropbox folder located in ~/Library/CloudStorage?
When you access the app's preferences, what do you see under the Sync tab?
- Cbuzio2 years agoExplorer | Level 3
Hi Megan, here is a screenshot of what I see! I feel it has been better at the moment though, and I can use "Make available offline" menu option again, so I feel this is resolved for now? I have not updated to sonora yet though.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!