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Forum Discussion

MSDinFL's avatar
MSDinFL
Explorer | Level 3
2 years ago

Mac OS and shared folders

I've been a Windows user forever.  Just started using a Macbook. On my Windows machine, using Dropbox integration in Windows Explorer, I can see my individual user folder as well as what I will call...
Dropbox Pro
Graham's avatar
Graham
Icon for Community Manager rankCommunity Manager

Hi MSDinFL,

 

I hope you are well. I just wanted to follow up with you here today to see if you have made any progress with trying to locate your folder. As an avid Windows user who recently changed to Mac, I can really empathize with you on this, it can be really frustrating when what would be a simple tasks on one OS becomes really difficult on another. Have you managed to go through the steps my colleagues have outline above, and if so have they helped with your issue? Likewise, if you are still having trouble please let us know and we'll try our best to get you back up and running.

 

Thanks again, and have a great day!

Graham

MSDinFL's avatar
MSDinFL
Explorer | Level 3
2 years ago

I still cannot get it to work.  I created a team folder that is on the same level as the folder DB created in my name.  It is called "Company"  I can see the folder with my name, but not any of the other folders on the same level.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi MSDinFL, could you attach a screenshot showing how it appears in Finder, and also on your browser, while hiding any personal info?

    • MSDinFL's avatar
      MSDinFL
      Explorer | Level 3
      2 years ago

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for the screenshots, MSDinFL; they really help. 

         

        Just to make sure we’ve tried everything, did you have a chance to follow the steps Hannah provided regarding the icons showing in your menu bar? Is the Dropbox app selected there?

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