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Forum Discussion

ddewaele's avatar
ddewaele
Explorer | Level 3
4 years ago

iOS Camera uploads is randomly skipping photos

I've been using Dropbox as a paying customer for many years and have always been happy with it. I especially like the auto camera upload from mobile devices.   However lately I starting noticed...
Camera uploads
Mobile
sync
Bou_'s avatar
Bou_
New member | Level 2
I have exactly the same issue!
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 years ago

Hey Bou_, thanks for the nudge here and sorry to hear you're also having issues with this.

Have you tried contacting our support team as my colleague Jay mentioned above?

Let us know the ticket ID if you did, so we can look it up in our system. 

PS: I'd recommend updating our mobile app and your device's OS to the latest version, as you'll be asked to do this by our team as a first step. 

  • lastontheriver's avatar
    lastontheriver
    Explorer | Level 3
    2 years ago

    Completely unhelpful

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