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John C.3's avatar
John C.3
New member | Level 1
2 months ago

Installed Dropbox on another laptop but can't see my files in file explorer

On my old Windows 11 laptop, and still working, I have Dropbox and everything is flagged as On Line Only. In File Manager I see my Dropbox structure of folders. I select a file and it is downloaded a...
  • Hannah's avatar
    2 months ago

    Thanks for reaching out to us, John C.3.

    It sounds like you might have chosen which folders to sync to your computer, which would be the selective sync feature.

    If you go through the steps here, do you see all your folders? And if so, are they all unchecked?

    Let me know what you find so we can keep looking into it, if need be.

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