Hi swongfb - welcome to our Community!
\nAt first, could you walk me through the exact step you take to do this and send me a screenshot of the error you get so I can investigate further?
\nIn addition, could you try to request the desktop mode of your browser and try again?
\nLet me know what you find!
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2. As a recipient, I go into my Gmail app, and access that email.
3. I click on the embedded email link.
4. I access the File Request page where I'm prompted to \"Choose Files\"
5. I choose my file from my phone.
6. I'm prompted to put in my first name, last name, and email.
7. I click \"Upload\"
8 I receive this attached error
[IMAGE LINK IS BROKEN AND CANNOT BE DISPLAYED].
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2019-10-10T10:05:05.887-07:00","lastPublishTime":"2019-10-10T10:05:05.887-07:00","metrics":{"__typename":"MessageMetrics","views":2298},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:370028/message:370528","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDM3MDUzNiwzNzA1MzY","node":{"__ref":"ForumReplyMessage:message:370536"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:370536":{"__typename":"ModerationData","id":"moderation_data:370536","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:370536":{"__typename":"ForumReplyMessage","uid":370536,"id":"message:370536","revisionNum":1,"author":{"__ref":"User:user:651930"},"readOnly":true,"repliesCount":5,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:370528"},"conversation":{"__ref":"Conversation:conversation:370028"},"subject":"Re: I get an error \"something went wrong\" when trying to upload to a file request on iOS","moderationData":{"__ref":"ModerationData:moderation_data:370536"},"body":"Thanks for checking that out for us, everyone! Much appreciated.
\nthelonchair, welcome to the Dropbox Community! I've moved your post here where other users are experiencing the same behavior to keep all relevant reports under the same thread.
\nadumbelluser, swongfb, DanielAird82, and thelonchair, I've followed up with a ticket to the email address connected to your Community profile so as to further investigate this matter.
\nWhen you have the chance, please check your inboxes for my latest message and we'll take it from there.
\nLooking forward to hearing from all of you - Cheers!
\n","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2019-10-10T10:41:52.785-07:00","lastPublishTime":"2019-10-10T10:41:52.785-07:00","metrics":{"__typename":"MessageMetrics","views":2292},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:370028/message:370536","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDM3MDYxOCwzNzA2MTg","node":{"__ref":"ForumReplyMessage:message:370618"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:370618":{"__typename":"ModerationData","id":"moderation_data:370618","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:370618":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1217449"},"id":"message:370618","revisionNum":1,"uid":370618,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:370536"},"conversation":{"__ref":"Conversation:conversation:370028"},"subject":"Re: I get an error \"something went wrong\" when trying to upload to a file request on iOS","moderationData":{"__ref":"ModerationData:moderation_data:370618"},"body":"
Do you have an ETA on soving the IOS issue?
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\nPlease let us know if anything comes up or if you have any other questions.
\nThanks everyone!
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