You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
luispedroferreira
8 months agoExplorer | Level 4
I don't see the option to unshare a folder, even though I'm the owner
I'm facing some problems when trying to stop sharing several folders I'm the owner. The share icon is present, but I am the only member of this folder. I understand that until I remove myself from the shared folder, it will remains shared; however, I can neither find the option to remove myself from the folder nor the option to "unshare folder". What should I do??
It seems that the issue of unsharing folders is very common on this forum, perhaps indicating that this feature isn't as easy to use as the Dropbox team thinks, or the documentation is not explicit as it should be.
- MarkSuper User II
You can unshare it without you leaving - unsharing does that.
Go to the folder, click on 'Share Folder', then click Settings and tap 'Unshare Folder' at the bottom of the popup.
- luispedroferreiraExplorer | Level 4
Hi Mark. That's the problem, there is no "Unshare Folder" at the bottom of the popup. I still didn't understand quite well how shared folders work in Dropbox. That "Unshare Folder" option you mention, I see it in some folders, but some other times I don't even tho the folder is shared (with the 2 people icon), and that's why I'm saying that Dropbox should explain better how shared folders work.
What are my options to unshare a shared folder with no "unshare folder" option?
- NancyDropbox Staff
Hi from me too, luispedroferreira. “Shared”, in this case, is mostly referring to the status of a folder vs “unshared”. So, even if you can only access a shared folder and no one else, it still remains shared until its status has been changed and it’s been unshared by the owner (in this scenario you).
Since you’re still not seeing the Unshare button though, can you send me a screenshot of the options you’re getting on your end, so that I can have a look?
- arktisExplorer | Level 3
Hi, I have exactly the same problem as you. Did you manage to find a solution to this? Many thanks.
- MeganDropbox Staff
Hey arktis, I hope you're doing well!
Have you checked my message here? If you’re trying to unshare a shared folder and the unshare button isn’t present, then there is a chance that the folder is or contains a nested shared folder.
In these cases, it isn’t possible to unshare the shared folder, without first moving the nested shared folder(s) out of the folder tree.
Have you checked to make sure this isn't the case?
Let me know more, and we'll take it from there!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!