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Melvin55's avatar
Melvin55
Explorer | Level 3
21 days ago

How can I make my files available offline on the desktop app?

Hello. I have been using dropbox for a while now (on my desktop) and would like to enquire how to use dropbox offline. I googled and found this; "turn on the Available offline option", but I am unable to find this option.
Any advice would be most welcome. TIA!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hi there, Melvin55, thanks for posting!

     

    If the Dropbox application works correctly on your computer, you should be able to switch a file to "available offline", by right-clicking on it in your Dropbox folder and choosing the "make available offline" option.

     

    Let me know if it works or if you have any issues.

    • Melvin55's avatar
      Melvin55
      Explorer | Level 3

      Thank you for your feedback Hannah.
      Unfortunately I am still unable to locate the offline option. Can you provide a screenshot? Is this option perhaps only available for paid membership? Thanks again

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey Melvin55, happy Monday!

         

        Would you mind sending me a screenshot of the options you see on your end, as a first step?

         

        Also, what is your computer's OS version and the Dropbox version you have installed?

         

        You can see the latter, by hovering over your Dropbox icon.

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