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Forum Discussion
Folder shared with two users, syncs locally for one but not the other
I have an HR Team folder that has access limited to a "HR group". Within the HR folder there is a "Payroll" folder that I share with two different payroll processors in the company. For one of the ...
Hi there cmiarshvac - sorry to hear about your syncing issue.
As there was a new version of the desktop app just yesterday, could you update the affected device to the latest version from this page and let us know if the issue persists?
If it does, can you double check that it does't contain an incompatible character?
Walter
Dropbox Staff
Dropbox StaffHi there cmiarshvac - sorry to hear about your syncing issue.
As there was a new version of the desktop app just yesterday, could you update the affected device to the latest version from this page and let us know if the issue persists?
If it does, can you double check that it does't contain an incompatible character?
Uninstalling the old Dropbox app then installing the new version fixed the issue.
- Walter
Glad to hear it's sorted and thanks for keeping us in the loop too cmiarshvac
See you around the Community and take care!
