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Forum Discussion
Files not sharing and not deleting, showing different content on sender and receiver
This week, suddenly out of nowhere, files I upload every week are choosing not to appear on the other party's end. He still sees last week's file even though I had already deleted it. Tried deleting the new file and uploading again, same file with a new name, and he didn't see that either. Still has old files. I asked him to delete everything, he said he did but they're still here on this end. And now after I delete them again again, Dropbox won't let me permanently delete. I've tried rebooting and maintenance, tried sending to another third party email, and that 3p email sees what I send just fine. Could it be on his end? Also tried to explore the "Rewind" option but the site won't go to it.
If I delete the entire folder (it's his account, not mine), can I get it back? Or if I delete my entire account can I get that back?
Sure, same way as always, they're mp3 files of about 120-130 mB, I drag and drop. Usually I rename them once they're in there to keep them distinct from my originals. I did notice the upload hung up on 99% for a long time before it went up, that was the only unusual event. But the other party doesn't see it, he sees the one I loaded a week before and already deleted.
- Jay
Dropbox Staff
When you drag and drop them, are they into a shared folder on the Dropbox site, or are you using a file request to upload to their account?
