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Forum Discussion

CG94's avatar
CG94
Explorer | Level 3
2 years ago

Error when trying to send Dropbox Sign signature request

Dear Community,   While I try to send a file for signature I receive below request Can’t send the request Something went wrong and we weren’t able to process the signature request at the moment...
Dropbox Sign
Error Messages
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey CG94, thanks for bringing this to our attention.

 

Have you tried from a different browser or a private browsing window, to see if you get a different behavior?

 

Let me know how it goes.

  • lnappa's avatar
    lnappa
    Helpful | Level 5
    2 years ago

    Hi,

    Since yesterday I am facing the same issue, having used this great solution for over a year without problems.

    Document is an uncomplicated text five page word document. I sign immediately, additional five persons to sign one page and signtures on the others.

    I have tried different browsers and different computers without any joy, same error.

    Anyone been able to find a solution?

    Thanks a lot

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