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Forum Discussion
boomfly
2 years agoExplorer | Level 4
Dropbox Transfer: "Can't add web-based files"
Hi, I'm not sure if this is the right method to report a bug. I'm experiencing a bug with the Dropbox Transfer function of the desktop app (MacOS). I have located a folder that I want to send using t...
Megan
Dropbox Staff
Hi boomfly, how are you today?
Interesting! You mentioned, that the files in that folder are offline. Could you clarify if you meant that they're available offline, or offline-only?
Also, which version of our app do you use on your end?
Let me know more, and we'll take it from there!
Ellen
2 years agoExplorer | Level 4
Just popping in to say I found the same bug. I had a folder called "web" and got the same error message as above, then changed that folder name to "online" and no more error message.
- boomfly2 years agoExplorer | Level 4
Hi Ellen , I'm glad it's not just me! Renaming the folder also worked for me too. Hopefully Dropbox can fix it so we don't have to rename as a workaround.
- Megan2 years agoDropbox Staff
I see, very interesting!
Would it be okay for me to reach out via email, in order for us to look into this, Ellen?
- 64footdan2 years agoExplorer | Level 3
Hello. Having the same issue here. Cannot share a copy of any folders named "Web" even though the folder are not web-based and do not contain web-based content. Would love for this issue to be fixed.
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