Forum Discussion

Explorer | Level 3

6 years ago

Solved

Is email from "no-reply@dropboxmail.com" safe?

So I just received an email from no-reply@dropboxmail.com saying that someone had tried to log into my account from an "unrecognised location". I found it weird because I don't even use that email ac...

cbowen

Helpful | Level 6

5 years ago

I did finally find the offending node_modules folder. Once I excluded it from dropbox, it now completes the sync.

Lusil

Dropbox Staff

5 years ago

Glad to hear that, cbowen! Awesome work with the troubleshooting.

If anything else comes up in the future, you know where to find us.

I hope you have a lovely week ahead!

Rich
Super User II
6 years ago
The dropboxmail.com domain name is actually a legitimate domain used to send official email from Dropbox, but that doesn't mean that someone can't spoof the address and send fake emails that appear to come from it, such as in the phishing attempt that you received.

You can find a list of the official domains used by Dropbox in the following help article:

https://help.dropbox.com/security/official-domains#email

[Mod edit 2023, edited Help Center link]
- Walter
  Dropbox Staff
  6 years ago
  Hello people Rich & Luispw!
  
  Luispw: Apologies for jumping up the gun there; it seems like my coffee hadn't kicked in yet :laughing:
  
  As Rich correctly mentioned (can't thank you enough Rich), this is an official domain of ours (unfortunately, susceptible to such attacks) - I'm sorry for not including this piece of information in my initial response.
  
  That being said, if you've already forwarded your report to our team (as mentioned), rest assured we'll take the appropriate actions in due time.
  
  Have a lovely week!
  
  [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]

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If I hover over the icon it says indexing node_modules. If I open it up, it says Syncing node_modules. The Sync Queue permanantly says \"Checking one file...","body@stringLength":"730","rawBody":"

Dropbox is stuck trying to sync node_modules. If I hover over the icon it says indexing node_modules. If I open it up, it says Syncing node_modules. The Sync Queue permanantly says \"Checking one file\" with an animation. It has been like this for days now and won't ever finish syncing. I have excluded some of the node_modules folders I used recently to see if that helps, but it has not. I have rebooted several times. I upgraded to the latest Dropbox client. Nothing helps. If I knew which node_modules folder it was stuck on, I would just remove it, but there are probably over a thousand of those on my system. How can I get the path to the file it is stuck trying to sync so I can get it to finally get caught back up?

","kudosSumWeight":0,"postTime":"2021-03-08T19:59:53.490-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:sync","text":"sync","time":"2021-10-06T07:45:18.620-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:502965_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1624},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:502965":{"__typename":"Conversation","id":"conversation:502965","solved":true,"topic":{"__ref":"ForumTopicMessage:message:502965"},"lastPostingActivityTime":"2021-03-15T12:20:58.961-07:00","lastPostTime":"2021-03-15T12:20:58.961-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:502965":{"__typename":"ModerationData","id":"moderation_data:502965","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:502965_2":{"__typename":"Revision","id":"revision:502965_2","lastEditTime":"2021-03-09T02:17:01.185-08:00"},"ForumReplyMessage:message:504990":{"__typename":"ForumReplyMessage","id":"message:504990","conversation":{"__ref":"Conversation:conversation:502965"},"author":{"__ref":"User:user:651930"},"revisionNum":1,"uid":504990,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"subject":"Re: Dropbox stuck on node_modules...","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:504990"},"parent":{"__ref":"AcceptedSolutionMessage:message:504278"},"body":"Glad to hear that, cbowen! Awesome work with the troubleshooting.
\n
\nIf anything else comes up in the future, you know where to find us.
\n
\nI hope you have a lovely week ahead!","body@stringLength":"396","rawBody":"Glad to hear that, ! Awesome work with the troubleshooting.
\n
\nIf anything else comes up in the future, you know where to find us.
\n
\nI hope you have a lovely week ahead!","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-03-15T12:20:58.961-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:504990_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1481},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1744710920109":{"__typename":"CachedAsset","id":"theme:customTheme1-1744710920109","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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I did finally find the offending node_modules folder. Once I excluded it from dropbox, it now completes the sync.

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I did finally find the offending node_modules folder. Once I excluded it from dropbox, it now completes the sync.

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