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Forum Discussion
Dropbox not syncing with iMac.
I copy edit a newsletter six times annually and have always found the interface between Dropbox and my IMac 17,1 challenging and, well, clunky. Now, however, I have no access either to the curren...
Hi Myrna1, thank you for reaching back to us, I hope you enjoyed your weekend!
Is it possible that your app is connected to a different Dropbox account, than the one you used when editing the content?
You can check the app's preferences, then under Account, in order to see the email address linked to it. If I were you, I'd also use the events page, just to check what had last happened to the account.
That'll help you get an idea as to when the content was added, or deleted. The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders.
You also mentioned that you're all using separate Dropbox accounts, therefore you wouldn't need for the team leader to contact our Team, could also contact our Support, if you're on a paid plan.
I have the same problem, My dropbox in my iMac can't synchronized.
Megan
Dropbox Staff
Dropbox StaffHey Marcos12, I hope you're doing well!
Would you be able to share some additional info with us, and tell us what exactly is happening and the steps you've followed so far?
Let us know more, in regards to the device's OS, syncing status, and version of the app that you're using. Also, when did this start happening?
Keep me posted!
