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Forum Discussion

deboutwest's avatar
deboutwest
Helpful | Level 5
3 months ago

Dropbox changes the modification and creation dates on all folders on the desktop app.

This is a problem since I cannot locate the most recent folders out of thousands easily.  I use Drive for other backup items and it doesn't change my dates.  Please fix this issue.  I've seen others on the Community requesting the same fix.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey deboutwest, thanks for reaching out to us.

     

    Can you give us some more info on the situation?

     

    How are you adding folders to your Dropbox? Is it with the Dropbox website or the desktop app (through your Dropbox folder)?

     

    If it's through your Dropbox folder, are you dragging and dropping the folders or cutting and pasting them? And do you see a difference in behavior between these two processes?

     

    Any additional info you can think of, would be really helpful.

     

    Thanks in advance.

    • deboutwest's avatar
      deboutwest
      Helpful | Level 5

      It happens when I synchronize from the cloud to my desktop.  I don't keep everything on my desktop.  I only synchronize folders when needed.  Dropbox changes the created date and the modified date to the synchronized date.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        deboutwest, can you send over a few screenshots of what appears on your Dropbox account online and then of what you see when your folders are synced locally on the desktop app? 

         

        Do you normally have your folders set as online-only or are they totally removed from the desktop app with the use of selective sync?

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