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Forum Discussion
Dropbox Backup automatically creates folders under folders under folders ad infinitum
On my Macbook I once asked Dropbox to do backup of my Documents folder. What it did was to create a folder called "My files in Dropbox" and put all of my files under this folder. But under My files i...
Nancy
Dropbox Staff
Dropbox StaffI have the same problem. After I started using dropbox, it created extra folders on my laptop and now my laptop is super slow and complainign of lack of space. Why does it do it? Now neither dropbox backup can finish its works for the lack of space nor I can continue my work. How can I solve this situation?
- Nancy
Hi crismelo, how much available space does your hard drive report now? Can you send over a screenshot of what you see?
I’d also like to know the current syncing status and app version of your Dropbox app.
Thanks you Nancy for getting back to me. I am uploading files to dropbox and deleting them from my laptop, the only wat to get my laptop working, I freed 4 GB. It goes super slowly, perhaps you can see my activity at your end. Before I transfer and delete more files, I am doing a search and that is taking hours. I had 7GB free on my C drive, and that is the actual status of my sync. I go for dinner now, I will be back in 2 or 3 hours.
Hi Nancy, thanks for your reply. I've already sent the tech support staff a few screenshots. But still no solution from them...
- Hannah
Hello Hannah, this is a screenshot of the many folders that Dropbox created. My laptop is stuck; I can barely use it. Uploading files to Dropbox to delete them from my laptop goes exceptionally slowly. I don't know how to sort this situation. I am puzzled because yesterday I freed 7GB, and now my laptop says it has less than 1 GB; I believe Dropbox backup claims every space I make it free. this is a nightmare. Please help me. One question: I am moving folders inside Dropbox, not backup. When I deleted them from my laptop, I got this message:
Can you confirm that it will be deleted from my backup folders but remain inside Dropbox in a normal folder I just uploaded? Super important question.
Here the screenshot of dropbox on my C drive: Message I am getting very often:
