You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

EDEGER's avatar
EDEGER
New member | Level 1
2 months ago

Dropbox app's stuck syncing files.

Since yesterday, file synchronization has not progressed.
desktop
sync
  • Nancy's avatar
    Nancy
    2 months ago

    Thanks for your post, EDEGER.

    Can you send over a few more details on the issue? 

    For example, what’s the current syncing status and app version of your desktop app? What’s the number of files that it’s stuck syncing? 

    Feel free to send me any relevant screenshots.

    Ping me when you’re ready.

EDEGER's avatar
EDEGER
New member | Level 1
2 months ago

It seems like one file is stuck in sync, but how do I identify which one? And once identified, delete it from my local folder to unblock the sync.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!