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Forum Discussion
EDEGER
10 hours agoNew member | Level 1
Dropbox app's stuck syncing files.
Since yesterday, file synchronization has not progressed.
EDEGER
7 hours agoNew member | Level 1
I imagine that the app version is v212.4.5767 ??? as it appears on this preference box
- Nancy4 hours agoDropbox Staff
Thanks for all the screenshots, EDEGER! And yes, that’d be your desktop app version.
It may be trivial, but have you restarted your work device in the meantime? Does the app get stuck at the same number of files, if it’s been restarted?
If you open your local Dropbox folder, can you see approximately which files have been stuck syncing?
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