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Forum Discussion
Dropbox app has to re-sync team folder
Hello all,
one of my users is experiencing this error "dropbox has encountered problems joining (team folder) and will have to re-sync your files". it then asks if they want to move it to (Team...
Hannah
Dropbox Staff
Dropbox StaffHey James Cain, thanks for your update.
If you check the "sync" tab in your Dropbox preferences, what is the actual syncing location of your Dropbox folder?
And if you check the original location, do you see a new Dropbox folder trying to sync there?
Hi Hannah.
The syncing location was changed after the last update to my "Users" folder on my C drive as the error states that Dropbox failed to sync the existing location. This did not have anywhere near enough space and went as expected.
When I relocated the sync location back to the existing Dropbox folder, Dropbox again showed an access error and said it will re-create the share in a new folder on the same drive. In the end I got sick of the looping craziness and deleted a large portion of the data on that drive so that Drobox could replicate the same data back to the same drive in a different folder. So now instead of "Dropbox (My Shares)" on my D drive, I have a folder called "My Shares Dropbox" and inside that a folder with my name and in that the folder structure that was previously inside "Dropbox (My Shares)". I also now have "My Shares Dropbox" and "My Shares Dropbox (Old)" which both seem to contain the same data although I am reluctant to delete anything lest that go equally as bad.
All in all this was a terrible experience and I would not recommend it to an enemy.
