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Forum Discussion
pellet
7 years agoHelpful | Level 5
Drop box is stuck at "Starting..." but files are being synced
The box icon on system tray stays at gray and says "Starting...". But, when files are changed on another computer, they are being synced. Should I be concerned? Is there a fix? Thanks.
- 7 years ago
Hi again to all,
This should be resolved now. Please restart your Dropbox desktop or mobile app and try again.
Let us know if you are still receiving an errors or you're experiencing anything out of the ordinary & we can look further into it.
Thanks to everyone for your reports & happy Dropboxing ahead!
Steve2295
7 years agoNew member | Level 2
Dropbox Icon Stuck on "Starting" with a red square over it - with the number 1 inside.
Frozen, will not do anything else.....
Online in our Account Settings - The Tab "Plan" settings for some reason is stuck on 258GB Used out of 0GB - even though we have Dropbox Professional (2TB) and our payments are up to date.
Tried uninstalling/unlinking/reinstalling, etc....... doesnt work.
Any help appreciated.....
:-)
- Filipi7 years agoExplorer | Level 4
Same here, started today. The problem persists even if you reinstall and resync everything. Started happening today both on my windows and mac.
- cvlk7 years agoHelpful | Level 6
wow, what an incredible problem! affecting all these people at the same time ... starting yesterday ( 08/13/2018 ).
hopefully dropbox has now taken note and is quickly coming up with a solution!!
thanks to everyone! let's get this thing solved! :)
chris
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