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Forum Discussion
Drop box is stuck at "Starting..." but files are being synced
The box icon on system tray stays at gray and says "Starting...". But, when files are changed on another computer, they are being synced. Should I be concerned? Is there a fix? Thanks.
Hi again to all,
This should be resolved now. Please restart your Dropbox desktop or mobile app and try again.
Let us know if you are still receiving an errors or you're experiencing anything out of the ordinary & we can look further into it.
Thanks to everyone for your reports & happy Dropboxing ahead!
In case it helps, I noticed this behavior starting around 6pm PST yesterday (8/13). It may have started earlier, but that's when I noticed.
Win 10
55.4.171
started for me about the same time. macOS 10.13.6 with dropbox 54.4.90.
note: i have also noticed that new files coming in don't seem to be syncing correctly. (i am using smart sync ONLY to see online-only files.) i get notifications saying the sync failed (due to trouble connecting). then it tries again. continuous notifications, every few minutes.
note: i have also noticed that new files coming in don't seem to be syncing correctly. (i am using smart sync ONLY to see online-only files.) i get notifications saying the sync failed (due to trouble connecting). then it tries again. continuous notifications, every few minutes.
