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Forum Discussion
Drop box is stuck at "Starting..." but files are being synced
The box icon on system tray stays at gray and says "Starting...". But, when files are changed on another computer, they are being synced. Should I be concerned? Is there a fix? Thanks.
Hi again to all,
This should be resolved now. Please restart your Dropbox desktop or mobile app and try again.
Let us know if you are still receiving an errors or you're experiencing anything out of the ordinary & we can look further into it.
Thanks to everyone for your reports & happy Dropboxing ahead!
note: i also do not have any antivirus running.
Same here, also running on OS X 10.13.6
I've just submitted a ticket to support, will let you know if they come back with anything of value, does normally take an age though.
I should also note I've tried all the same steps as you, so no proxy, disable finder integration, reload etc, no joy. I'm not running on an external drive though, so assuming we do have the same issue, that would appear might not be related.
- nice. that's what i want to hear. thanks for all the info! hope some others can join in. fyi, also running the latest version of macOS.
Just found a very active thread that handles this issue, https://www.dropboxforum.com/t5/Syncing-and-uploads/Drop-box-is-stuck-at-quot-Starting-quot-but-files-are-being/m-p/291198/highlight/false#M42692
We are certainly not alone, I would post over there for updates, there is a dropboxer acknowledging the issue on the third page.
