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Forum Discussion
pellet
7 years agoHelpful | Level 5
Drop box is stuck at "Starting..." but files are being synced
The box icon on system tray stays at gray and says "Starting...". But, when files are changed on another computer, they are being synced. Should I be concerned? Is there a fix? Thanks.
- 7 years ago
Hi again to all,
This should be resolved now. Please restart your Dropbox desktop or mobile app and try again.
Let us know if you are still receiving an errors or you're experiencing anything out of the ordinary & we can look further into it.
Thanks to everyone for your reports & happy Dropboxing ahead!
neekster
Helpful | Level 6
I'm having exactly the same problem, started today on 3 separate machines (all macs).
Tried with the latest beta and stable v54.4.90, same on all machines. Red 1 in the icon, leave it all day, still says it's starting. There does appear to be some activity, but it's very slow and no real idea what's going on.
I've also tried starting from scratch and wiping the folder settings etc, login and link again, same deal.
I'm on the professional plan too, although as far as I know still on 1TB, but alarmingly if I look in my Dropbox account is says:
Your account is full Using 429.15 GB of 0 bytes
So our space has vanished according to dropbox, so I suspect there is a broader issue here that's not specific to the client. I'll be getting in touch with dropbox support.
cvlk
7 years agoHelpful | Level 6
thanks for sharing! glad i'm not the only one here!! :)
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