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Forum Discussion
Drop box is stuck at "Starting..." but files are being synced
The box icon on system tray stays at gray and says "Starting...". But, when files are changed on another computer, they are being synced. Should I be concerned? Is there a fix? Thanks.
Hi again to all,
This should be resolved now. Please restart your Dropbox desktop or mobile app and try again.
Let us know if you are still receiving an errors or you're experiencing anything out of the ordinary & we can look further into it.
Thanks to everyone for your reports & happy Dropboxing ahead!
I have two administration accounts on my WIndows 7 x64 system, just in case my primary does not work. The primary account does have the latest version fo dropbox installed. The backup account does NOT have dropbox installed.
The last couple of days, my PC was not booting past the selection of users into my primary account.
I accessed the secondary admin account, then switched to the primary to get past this new glitch. I have also noted that the dropbox icon remains grey and has the note "Dropbox is starting" when the pointer hovers over the icon.
I ended up uninstalling dropbox completely. The computer booted flawlessly. So I reinstalled dropbox. I am again having boot issues into the account that has dropbox installed.
Once I get past the boot issues, the icon is still greyed out and the same "Dropbox is starting" message shows when I hover the pointer over the dropbox icon.
The syncing appears to be continuing even though the message would suggest otherwise.
I have read other posts in the forum and have tried proxy settings in both the on and off positions. No difference in outcome.
Since dropbox is effectively our company's WAN, this new behavior is rather troubling. Any suggestions for fixing this problem, or do we need to switch to another cloud based file sharing system?
