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Forum Discussion
Desktop App is not opening or running - files from 3rd party app are not syncing
5 Months ago I downloaded the desktop app for my PC.
It downloaded and has never actually opened when I tried. I see Dropbox in the files and can open some files that way, but I need the files I sy...
Mark
Super User II
Super User IIYou've not actually said why it isnt working -whats the error messages etc.?
For the ones from the third party website are they appearing online at www.dropbox.com/home ? If not THATS the issue not the software.
Thanks Mark,
There is no error message. I click it & nothing happens... at all.
The 3rd party files are added every day & accessible at dropbox.com as well as the drobox app on my phone. I created a folder that I use and that updated in the app & on web. It is reflected in the files as well. When I add files tot he website they are reflected on the desktop and vice versa. In the "apps folder on the website I can see the daily files, on the desktop app when I open the apps folder I get a "desktop.ini file that opens to info in notepad.
