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KorenAvni's avatar
KorenAvni
Helpful | Level 5
6 years ago

"debug.log" file was created automatically

Hi everyone! I have a problem with my dropbox wed folder. Recently I saw sometimes file "Debug.log" on my desktop, and when I deleted him, he returns. I was contacted Windows support and were no...
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Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
Hey KorenAvni, thanks for the screenshot, that was really helpful! 
 
When it comes to the debug log, this doesn’t seem related to Dropbox, however it would be useful if you clarified how you obtained it, so as to further address your inquiry (a step-by-step description would be great). Following, could you let me know whether your concern pertains to the re-appearing file, so as to make sure I’m advising you on the right thing? 
 
Once you clarify these details, Ill do my best to look into that with you & further advise Koren!
KorenAvni's avatar
KorenAvni
Helpful | Level 5
6 years ago

Hi, thank you for the fast response.

I checked now again. The file created just when I opened a PDF file on Chrome- Both on Dropbox folder or desktop.

Maybe the error comes from a Chrome? I will be checking with google support. 

Koren


  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Thanks for the speedy message back KorenAvni! 
     
    Just so as to ensure that we’re on the same page Koren, could you include me a step-by-step description of what led you to your current view, so as to see if I’m getting the same results on my end if I try to replicate the behavior? I’m asking, as I’m still not sure how Dropbox comes into play when it comes to the error message you’ve posted us.
     
    Thanks again & I'm looking forward to hearing back from you here!
      • Daphne's avatar
        Daphne
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        Hey KorenAvni,

        Thanks for updating us here on this matter, I'm sure it will be useful for others who also have the same question!

        If you have any other questions then feel free to give us a nudge here as we're happy to help. :grin:

        Have a great day - thanks!

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