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Forum Discussion
conflicting copies and deleted files still appearing
For weeks now we have been seeing the same users getting conflicting copies in there group dropbox folders. These users won't ever open these specific files therefore don't understand why the same fi...
No good, Marie--I have a similar problem on my end, and while your list makes plenty of sense it doesn't seem to be solving the problem.
Just for the sake of description (because I don't know if Nathan's group problem is quite like my single-user problem) here is the pattern I'm seeing:
- Move files into DropBox on Computer A.
- Wait until syncing/uploading is completed.
- Shut down Computer A.
- Boot up Computer B.
- Open DropBox on Computer B.
- Wait until files are finished syncing/downloading.
- Remove files from DropBox on Computer B.
- Wait until DropBox is finished syncing again.
- Shut down Computer B.
- Go to bed/work/etc.
- 12 hours later, boot up Computer A, start up DropBox.
At this point, the files should not be in DropBox because there was never any conflict, no two computers were ever running at the same time and therefore no two instances of DropBox (or the files themselves) were in use at the same time--the files were not being edited by multiple users, just moved from one computer to the other--and all syncing was completed before anything was shut down or anything else started up.
And yet.... all of those files are still in DropBox on Computer A, but with the added label "Computer A's conflicted copy." And that's IN ADDITION to the ones found in the unsyncable cache in DropBox's root folder.
The only explanation I can come up with is that shutting down DropBox needs to be a separate step from shutting down the computer... but since the syncing is already completed, why should this part matter?
