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New member | Level 2

8 years ago

Can't unshare a folder

Hello, I am a French Guy so sorry for my English. I am not able to cancle the sharing of a folder even if I do this on the setting of that folder. Like this way : https://www.dropboxforum.com/t5/...

Zed

Dropbox Staff

8 years ago

Hello endmission,

One workaround would be to :

1) Remove all current members off the folder

2) Create a new folder in your Dropbox and copy all the content from the shared folder to the newly created folder.

3) Once the content is copied, got to the original shared folder and start deleting the contents.

4) Then delete that folder.

Let me know if that works, I'll be happy to help further, thanks!

eldoctore1

Explorer | Level 3

8 years ago

I'm sorry but this is a lousy and potentially very time consuming work around. If the parent folder contains several gigs and thousands of files, we're talking about hours of work/waiting.

We should be able to unshare pretty easily but despite trying solutions offered on this community board, my folder remains shared.

jspencer
Helpful | Level 5
8 years ago
Copy Link
I am having the same issue. I need to move a folder that was shared to a new shared folder. I choose "unshare" for my original folder. It removed all members. It states "only you", meaning me, yet the shared icon will not got away nor can I move it to a new shared folder. And please don't say if it says "only you" then I need to removed myself. All of my folders that are unshared say that, yet aren't shared and do not have the icon representing the folders are shared. This has happened to me multiple times and I can't seem to find any advice on how to fix the problem other than copy all of the files to a new folder individually, which is a waste of time.
- Zed
  Dropbox Staff
  8 years ago
  Copy Link
  Hello jspencer,
  
  If you are the owner of that shared folder, when you click on "Share" you should see the
  
  :gear: Folder Settings and then Unshare folder.
  
  Let me know if that helps, thanks!
  - jspencer
    Helpful | Level 5
    8 years ago
    Copy Link
    Yes, and I did click Unshare. However, the folder itself (even after I unshare) still has the "shared" icon - the two people figures in the folder. The members column shows "only you". After I have clicked unshare, and try to move it to a new shared folder, I get a message that I can't, because I can't have a shared folder within a shared folder. I understand that concept. Unfortunately, when I unshare, it doesn't recognize that. It removes all the members, but like I said, the folder icon still shows two people figure like it is still shared.

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I am not able to cancle the sharing of a folder even if I do this on the setting of that folder. Like this way : https://www.dropboxforum.com/t5/...","body@stringLength":"564","rawBody":"

Hello,

I am a French Guy so sorry for my English. I am not able to cancle the sharing of a folder even if I do this on the setting of that folder. Like this way : https://www.dropboxforum.com/t5/Sharing-and-collaboration/Unshared-folder-still-showing-up-a-shared/m-p/195249/highlight/true#M11452

Anyone can help?

","kudosSumWeight":0,"postTime":"2017-05-10T09:29:16.660-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Share","text":"Share","time":"2019-05-29T00:02:51.609-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:220498_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":8928},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:220498":{"__typename":"Conversation","id":"conversation:220498","solved":false,"topic":{"__ref":"ForumTopicMessage:message:220498"},"lastPostingActivityTime":"2023-11-20T05:26:19.940-08:00","lastPostTime":"2023-11-20T05:26:19.940-08:00","unreadReplyCount":28,"isSubscribed":false},"ModerationData:moderation_data:220498":{"__typename":"ModerationData","id":"moderation_data:220498","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:220498_2":{"__typename":"Revision","id":"revision:220498_2","lastEditTime":"2019-05-29T00:51:27.102-07:00"},"ForumReplyMessage:message:226965":{"__typename":"ForumReplyMessage","id":"message:226965","conversation":{"__ref":"Conversation:conversation:220498"},"author":{"__ref":"User:user:416626"},"revisionNum":1,"uid":226965,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"subject":"Re: Can't unshare a folder","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:226965"},"parent":{"__ref":"ForumReplyMessage:message:220500"},"body":"I'm sorry but this is a lousy and potentially very time consuming work around. If the parent folder contains several gigs and thousands of files, we're talking about hours of work/waiting.

We should be able to unshare pretty easily but despite trying solutions offered on this community board, my folder remains shared.","body@stringLength":"330","rawBody":"I'm sorry but this is a lousy and potentially very time consuming work around. If the parent folder contains several gigs and thousands of files, we're talking about hours of work/waiting.

We should be able to unshare pretty easily but despite trying solutions offered on this community board, my folder remains 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Hello endmission,

One workaround would be to :

1) Remove all current members off the folder

2) Create a new folder in your Dropbox and copy all the content from the shared folder to the newly created folder.

3) Once the content is copied, got to the original shared folder and start deleting the contents.

4) Then delete that folder.

Let me know if that works, I'll be happy to help further, thanks!

","body@stringLength":"691","rawBody":"

Hello ,

One workaround would be to :

1) Remove all current members off the folder

2) Create a new folder in your Dropbox and copy all the content from the shared folder to the newly created folder.

3) Once the content is copied, got to the original shared folder and start deleting the contents.

4) Then delete that folder.

Let me know if that works, I'll be happy to help further, thanks!

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Can't unshare a folder","moderationData":{"__ref":"ModerationData:moderation_data:227173"},"body":"

I am having the same issue. I need to move a folder that was shared to a new shared folder. I choose \"unshare\" for my original folder. It removed all members. It states \"only you\", meaning me, yet the shared icon will not got away nor can I move it to a new shared folder. And please don't say if it says \"only you\" then I need to removed myself. All of my folders that are unshared say that, yet aren't shared and do not have the icon representing the folders are shared. This has happened to me multiple times and I can't seem to find any advice on how to fix the problem other than copy all of the files to a new folder individually, which is a waste of time.

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Hello jspencer,

If you are the owner of that shared folder, when you click on \"Share\" you should see the

:gear: Folder Settings and then Unshare folder.

Let me know if that helps, thanks!

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Hello ,

If you are the owner of that shared folder, when you click on \"Share\" you should see the

:gear: Folder Settings and then Unshare folder.

Let me know if that helps, thanks!

Yes, and I did click Unshare. However, the folder itself (even after I unshare) still has the \"shared\" icon - the two people figures in the folder. The members column shows \"only you\". After I have clicked unshare, and try to move it to a new shared folder, I get a message that I can't, because I can't have a shared folder within a shared folder. I understand that concept. Unfortunately, when I unshare, it doesn't recognize that. It removes all the members, but like I said, the folder icon still shows two people figure like it is still shared.

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