Forum Discussion

Explorer | Level 4

5 years ago

"This computer is already linked to a Dropbox account" - except the desktop app seems not to be

I have had DB free installed on the same 5 Xubuntu machines for years. From before the time of the 3 host limit, so they have been working fine. Now, I suspect after some updates, the db client...

TLA2c

New member | Level 2

6 years ago

Agree, am in exact same boat - I have several things I want to keep backed up / off site, where the actual data directory can't be under my user profile / dropbox folder. Symlinks allowed this to work perfectly until blocked.

jsparks

Helpful | Level 5

6 years ago

I'm currently doing an initial sync with Backblaze. Will post here how my experience is after I have a chance to kick the tires a bit. No symlink support, but it backs up everything with unlimited storage and allows you to create links to send other people to download. I suspect that will be enough to satisfy what I mostly need it for.

Walter
Dropbox Staff
5 years ago
Thanks for the additional information and the visual aid BogBeast1!

I won't be able to indicate whether this would work fully as expected as this is third party software and may have unexpected configurations. We do have some general recommendations that may help though when it comes to using Virtual Machines.

For our deskopt app to work correctly, it needs to be installed in an Operating System (OS) that is not part of a Shared Session. If installing into a virtual environment, it would need to be installed into a user account that is part of this virtual desktop or virtual machine and only accessed by that user account. The Dropbox folder should also be located on the same mounted drive that is running the virtual machine or virtual desktop.

Please be aware that if you install Dropbox on a virtual machine or virtual desktop that are non-persistent, such that they are reset on a schedule or after logging off, Dropbox may be logged out and need to resync everytime this occurs.

While we're at it, you could try changing your default browser to see if this improves matter at all.

I know it's not much, but I hope this helps!
- BogBeast1
  Explorer | Level 4
  5 years ago
  Thanks Walter
  
  I have tried a different browser and there is no change.
  
  FYi I have the same issue on other machines which are physical, so I don't believe it related to the Vm
  
  I fear that it is all to do with my account being locked - I have logged a call with support to see why, but I don't know how long it will take.
  
  I think I will have to look at another solution for file sync...

Need more support

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Is there a best practice for using this type of configuration? \n Currently I use symlink...","body@stringLength":"1206","rawBody":"

Hi there,

I use dropbox on linux with symlinks, but am not sure which is the best/preferred way to use them. Is there a best practice for using this type of configuration?

Currently I use symlinks in my home directory that point to the actual folders in my Dropbox folder, but I have heard of doing the inverse: placing symlinks in the dropbox folder pointing out into the home directory. Are there pros and cons to symlinking from the Dropbox folder to the home directory vs. placing a symlink in the home folder linking to inside the Dropbox folder?

What happens during a catastrophic failure triggering a need for data restoration, which method is preferred? Is there a way to dynamically create links for new entries (like .* folders)? Is there an advantage/disadvantage to using soft vs. hard linking?

Any links/posts with regards to the above would be most appreciated. I acknowledge that Dropbox does not fully support symbolic links, but find them so useful I am committed to using them.

Thanks in advance!

","kudosSumWeight":1,"postTime":"2019-06-10T15:22:05.526-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Create","text":"Create","time":"2020-01-04T14:02:10.598-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Linux","text":"Linux","time":"2018-07-05T12:28:02.809-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:sync","text":"sync","time":"2021-10-06T07:45:18.620-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:349296_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":23786},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:349296":{"__typename":"Conversation","id":"conversation:349296","solved":true,"topic":{"__ref":"ForumTopicMessage:message:349296"},"lastPostingActivityTime":"2022-07-26T05:54:24.455-07:00","lastPostTime":"2020-10-25T06:58:58.891-07:00","unreadReplyCount":32,"isSubscribed":false},"ModerationData:moderation_data:349296":{"__typename":"ModerationData","id":"moderation_data:349296","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:349296_3":{"__typename":"Revision","id":"revision:349296_3","lastEditTime":"2022-07-26T05:54:24.455-07:00"},"ForumReplyMessage:message:390878":{"__typename":"ForumReplyMessage","id":"message:390878","conversation":{"__ref":"Conversation:conversation:349296"},"author":{"__ref":"User:user:1001886"},"revisionNum":2,"uid":390878,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"subject":"Re: Best practices for using symlinks (symbolic links)","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:390878"},"parent":{"__ref":"ForumReplyMessage:message:390877"},"body":"

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Hey there zephyr707,

I would strongly recommend sticking with the current configuration you currently have, which would be having the actual files in the Dropbox folder and having your symlinks in the home directory. In this case, it wouldn’t have any affect on the files syncing as the actual files are within the Dropbox folder.

Issues occur with syncing when the files are located elsewhere and the symlink is within the Dropbox folder instead. This can cause performance issues and high CPU usage when trying to sync the files. In some cases, the desktop app may even just sync the symlink file itself and not the referenced file. This will mean the actual file won’t be synced to your Dropbox account so you wont be able to access the actual file via the web or other devices your account syncs to.

Hope this helps, let me know if you have any other questions - Thanks!

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