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Forum Discussion
Backed up files/folders can no longer be shared
Hi,
I'm using Dropbox on a Mac with Monterey. I have everything backed up to Dropbox & until today I was able to share files & folders simply by clicking on "copy Dropbox link". Today this feature is no longer available. I've tried sharing from the Dropbox website & there is no sharing option there either. I've noticed that backed up files now have their own category & apparently sharing doesn't work there.
Can you help me figure this out, please? The backup option was the main reason why I was using Dropbox in the first place, so this is kind of a dealbreaker for me.
Thanks,
Alina
- Hannah
Dropbox Staff
Hey wuthelotus, thanks for letting us know about this.
Can you please send me a couple of screenshots, so I can look into this?
One from the right click options of a backed up file in the Dropbox folder and one from the options online.
Thanks in advance!
Hi Hannah,
Thanks for responding. Here are the screenshots you requested.
Things I've tried, with no success:
- restarting Dropbox
- restarting Finder
- restarting the computer
- restarting the computer in Safe Mode
Alina
- Jay
Hi wuthelotus, thanks for the screenshots.
Currently, it isn't possible to share files or folders in a backup, for your own security and privacy.
If you want to share files, you'll need to move or copy them to a folder outside of the Backup elsewhere on your Dropbox account.
die Funktion per rechte Maustaste einen freigegebenen Link außerhalb des Dropbox-Ordners in den Backup-Ordner kopieren zu können, fehlt schmerzlich
