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SveinTerje's avatar
SveinTerje
New member | Level 2
10 months ago

Added a file to Dropbox but can't find it online or when I try to import it to a 3rd party app

I have saved a movie file in a folder on my computer that is in Dropbox. Why can't I find the file when I try to import it into Adobe Premiere Rush, or why can't I find it on dropbox.com?

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Third Party Integrations
  • Rich's avatar
    Rich
    10 months ago
    @SveinTerje wrote:

    I have saved a movie file in a folder on my computer that is in Dropbox. Why can't I find the file when I try to import it into Adobe Premiere Rush, or why can't I find it on dropbox.com?

    If you don't see the file when you sign in to the Dropbox website, then it likely hasn't synced from your computer. Does the file have a sync status icon (green check, blue circle, etc.)? If so, what is it? Is the Dropbox application running? Hover your cursor over the icon in your system tray (Windows) or menu bar (Mac) and check its status. What does it say, and what version does it report?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago
    @SveinTerje wrote:

    I have saved a movie file in a folder on my computer that is in Dropbox. Why can't I find the file when I try to import it into Adobe Premiere Rush, or why can't I find it on dropbox.com?

    If you don't see the file when you sign in to the Dropbox website, then it likely hasn't synced from your computer. Does the file have a sync status icon (green check, blue circle, etc.)? If so, what is it? Is the Dropbox application running? Hover your cursor over the icon in your system tray (Windows) or menu bar (Mac) and check its status. What does it say, and what version does it report?

      • SveinTerje's avatar
        SveinTerje
        New member | Level 2
        10 months ago

        The file is  30,2 GB – so it may take some time.

         

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