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rsr0813's avatar
rsr0813
Helpful | Level 6
5 years ago

Trouble with Epson Connect

Using Epson WF-7710 and Trying to Scan to Cloud to Dropbox Folder   Getting Error: Error(Access Denied)   Followed by an email with the following message:   Your scan data was received, b...
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  • rsr0813's avatar
    rsr0813
    5 years ago

    Solved the issue.

    Disconnected the App from DropBox and set it up again in EpsonConnect. It worked

Davidh19's avatar
Davidh19
New member | Level 2
5 years ago
While on the Epson connect website, I got a message box from Epson while trying to fix this issue that said the Epson connect connection was expired so i clicked on the (old) dropbox cloud link and followed the prompts for Epsom to create a new default folder to scan to... i got a message box that said the connection was successful. Then i successfilly scanned a document to that new dropbox folder. I didnt go to the Dropbox site at all. (PS, it took a week of experimentation to figure this out... Also, i did this on my laptop that just had a windows upgrade, so maybe the upgrade had something to do with the "fix")
Hope this helps. :>)

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