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Forum Discussion
dorothylaurenc
4 months agoNew member | Level 2
Transcript missing whole sentences for recent audio files
I've been using dropbox for a few months with no issues. The transcription function always works great, but a few weeks ago, it just stopped working and now large pieces from my audio file are not in...
DBX_Pedro
Community Manager
Hi MarkK812,
Thanks for reaching out. We appreciate that this can be a frustrating situation.
We've passed the information to an internal team; however, we have no current deadline for the resolution.
We thank you for your patience in this matter.
DBX_Pedro
30 days agoCommunity Manager
Hi everybody,
Could you please provide access to one of the files you're experiencing issues with?
Our internal team has requested it to help move the investigation forward.
We apologise for the delay in resolving this.
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