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Forum Discussion

MsRR's avatar
MsRR
New member | Level 1
3 days ago

The owner of a shared folder deleted their account, which also deleted my files.

Hello everyone! One of my colleagues made a shared folder for me that I was supposed to put all my data in for my master's project. He recently moved away and deleted his Dropbox account. He meant to...
Delete
Restore
Shared Folders
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 days ago

I’m sorry to hear about this, MsRR. 

After having a look into our system, I can see you already have an open ticket about this, which was logged by my colleague Jay. 

He’ll have a look into your request and further assist via email. I’ve also left him an internal note for you. 

Let me know if you need something else in the meantime.

  • MsRR's avatar
    MsRR
    New member | Level 1
    3 days ago

    Sounds good, thank you Nancy! 

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