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Forum Discussion
vandermark1977
3 months agoExplorer | Level 3
Shared folder missing/deleted, how can I get it back?
I have a shared folder with aprox. 8 persons. I have a dropbox plus account.
The shared folder has been deleted from my dropbox and we don't know how that happened.
The folder does not show i...
Jay
Dropbox Staff
Hi @vandermark1977, thanks for bringing this to our attention.
The event you mentioned means that you, or someone else with editing rights, removed you from the folder entirely, and that you can't join the folder again from this page.
This means that you'd need to contact the owner of the shared folder to invite you back to the folder.
If you need any further assistance, please let me know.
vandermark1977
3 months agoExplorer | Level 3
We all have the same event, including the owner of the folder. That is the strange thing.
- Jay3 months agoDropbox Staff
Was the shared folder moved into another shared folder, or, if you're on a Dropbox team, into a team folder?
Does the owner still see the folder as a private folder on their account?
- vandermark19773 months agoExplorer | Level 3
No the owner (me) does not see the folder anymore. It was always a shared folder. It was not a team folder.
- vandermark19773 months agoExplorer | Level 3
When I try to make a new folder with the same name ('Beamteam'). It says:
"You already have a folder with the name '/Beamteam' "
But i cannot find it...
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