We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Hamdi94's avatar
Hamdi94
Explorer | Level 3
2 years ago

Retrieve pictures

Hi, I'm Hamdi, I'm a Dropbox user, I deleted my pictures 4 months ago, is there any chance to get them back?

  • Hi Hamdi94 

     

    Unless at the point of deletion you were already a paying user I'm afraid there is now no way to recover them. Sorry 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hi Hamdi94 

     

    Unless at the point of deletion you were already a paying user I'm afraid there is now no way to recover them. Sorry 

    • Hamdi94's avatar
      Hamdi94
      Explorer | Level 3
      Well, sir, can I recover deleted pictures if I pay now? do i have a chance
      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        HI there Hamdi94, sorry to jump in here.

         

        I'm afraid that you won't be able to recover any files that were deleted so long ago, not even if you upgrade your account now since your new plan's version history would start from the date of your upgrade and would not work retroactively. 

         

        I know it's not the answer you were looking for, but I hope it clarifies matters. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!