You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JetMX LGG
3 years agoNew member | Level 2
Rename Failed
Renaming shared folder is failing.
I have access the the "edit" function of my shared folder.
I'm not the owner of the folder.
The folder, when shared to me, always renames with "(1)" in the end, like there is already a folder with the same name, when there is none!
When trying to rename and remove the "(1)", it does not work (neither from computer, nor from Online access) and it states "Rename failed"
I logged out (through "Security" dongle) ALL sessions and computers that were logged with the same access, but it does not fix my problem.
I also changed the password, still does not fix.
Restarted the computer, no fix.
Logged on another computer, no fix.
Could anyone help me please?
Thanks a lot!!!
- MeganDropbox StaffHi JetMX LGG, let me see what we can find together on this.
Have you tried changing the path of the folder?
If I were you, I'd also check my selective sync settings to make sure no folder has this particular name. Want to give it a go?
Thanks for checking. I'm waiting for your reply.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!