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Titanic12342's avatar
Titanic12342
New member | Level 2
4 years ago

Recovering Deleted Files from over a year ago

A friend of mine had logged into my account, took my stuff to another flashdrive and deleted my files from my account without my knowing, recently I tried to get the stuff back from Garry's Mod since...
Restore
Mukunda's avatar
Mukunda
Explorer | Level 3
2 years ago

I got most of my Dropbox files deleted sometime in 2020. Is it possible to recover them? I would be grateful for any assistance.

 

Mukunda

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Mukunda, thanks for joining the Dropbox Community.

     

    Unfortunately, files that are deleted outside each account's restoration window cannot be recovered.

     

    Depending on your Dropbox plan, you can restore files deleted up to a year ago, however, this doesn't work retroactively, so even if you upgraded, you wouldn't be able to restore them, I'm afraid.

     

    Let me know if you have any questions.

    • Mukunda's avatar
      Mukunda
      Explorer | Level 3
      2 years ago

      Thank you for this message! I wonder what could be the region behind the files being lost! 

       

      Mukunda

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Not a problem, Mukunda!

         

        There are lots of reasons why your files got deleted.

         

        Here's a post by my colleague Jay, that lists all the possible reasons for file loss, for more info.

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