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Forum Discussion

clairewright78's avatar
clairewright78
New member | Level 2
2 months ago

Recover files from deleted account previously in a locked state

I had received this message to my junk folder from Dropbox - This a reminder that the Buddy team is still in locked state. If Buddy is still in locked state after October 16, 2024, the entire team, w...
Restore
luisrada14's avatar
luisrada14
New member | Level 1

Hi, Walter. I have the same problem as clairewright78 but I was not able to retrieve a ticket ID. Is there a possibility to recover the removed files after the locked state due date? I had important files from 2010 and it would be fatal for me to just lose them as is

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 days ago

Hey luisrada14, thanks for posting here!

I can't make any promises, but I'd be more than happy to reach out via email, in order to see if there's more to be done about this.

I'll be happy to see you there, thanks! 

About Delete, edit, and organize

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