You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Kfegan2582
8 years agoNew member | Level 2
Getting an error that a file is not supported?
I have just edited a document that now won't open! I'm receiving a message saying 'this file is not supported. But it was a minute ago and all my other files open just fine Please help!!!
- 8 years agoDoes the file still have the extension on the file name?
E.g. 'My book' wont open in anything, but, 'My Book.docx' will open in Word.
Mark
8 years agoSuper User II
Does the file still have the extension on the file name?
E.g. 'My book' wont open in anything, but, 'My Book.docx' will open in Word.
E.g. 'My book' wont open in anything, but, 'My Book.docx' will open in Word.
- Kfegan25828 years agoNew member | Level 2It doesn't. Just the name I gave it :(
- Mark8 years agoSuper User IIThen you need to add the extension back via a rename and all should work :)
- Kfegan25828 years agoNew member | Level 2
K. Not exactly sure what to do. How should I rename it?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!