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Sharry316's avatar
Sharry316
New member | Level 2
11 months ago

Document Grant Access issues

I have a Dropbox user that has edit access to a directory "1 - Billing Share (MY)" and all that is contained therein.  As a matter of fact all 6 users have edit access to this same directory.   I cop...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there Sharry316 - sorry to hear you're having issues with this.

 

Could you send us a screenshot of the exact error they're getting so that we can have a visual too?

 

Also, are you all part of the same team account or are you using individual accounts?

 

Any additional information is more than welcome! 

Sharry316's avatar
Sharry316
New member | Level 2
11 months ago

Yes - this directory gives full access of its content to all member and this user is a member.  

  • Sharry316's avatar
    Sharry316
    New member | Level 2
    11 months ago

    Never mind - the matter resolved by a simple computer reboot of which I thought had already been attempted.  It must have been just a glitch.  

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