You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

BoxedOut2024's avatar
BoxedOut2024
New member | Level 2
10 months ago

No data listed in my account

Opened my account today and there are no files listed. Not sure if my cc expired and Dropbox deleted everything, but if that's the case, how can I get it back? 

Restore
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago
    BoxedOut2024 wrote:

    Opened my account today and there are no files listed.

    Are you sure you're signing in to the correct account? What does your Events page show? Also, when was the last time you signed in to your account?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!