We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Gareth R.1
2 years agoExplorer | Level 4
Naming conventions not working on camera uploads folder.
Hello
i am attempting to use multi file organize for my camera uploads folder. It is a large folder containing about 20,000 individual files. It is not synced to my local devices to save space. Or ...
Gareth R.1
Explorer | Level 4
Hi there Walter
Yes I have tried multiple browsers. To verify again, I just cleared the cache from both Safari and Firefox (macOS 13.2) and disabled all extensions. Same result, see new screenshots below. Then I opened a new private browsing window in Firefox , same result, see below. Same behavior on ios broswers on both ipad and iphone (16.3). Thanks
Hannah
2 years agoDropbox Staff
Hey Gareth R.1, jumping in here as well.
Are you seeing this behavior only with the camera uploads folder?
How about with other folders in your account?
- Gareth R.12 years agoExplorer | Level 4
Hi Hannah
I tried it on one other folder and it was successful using date uploaded, but all the files were the same month uploaded. It failed when trying date created. I am always using date uploaded as the method when attempting to organize the Camera Uploads folder.
Thanks
- Nancy2 years agoDropbox Staff
Hey Gareth R.1, I hope it’s OK if I jump in, too.
The folder that you mention you tested this with, does it contain a large amount of files as well (about 20k), or a small number instead?
I’m wondering if the issue could be that your “Camera Uploads” folder contains a lot of files and the browser times out before the process is complete.
- Gareth R.12 years agoExplorer | Level 4Hi Nancy
No the one I tested it with had just a few hundred. Is there a limit ?
As far as timing out, I see the message “creating folders “ and then “moving files” before it fails…. But there are no changes, no folders were created, no files were moved. So it does not appear that it was partly completed and then stopped part way through.
Thanks
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!