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Forum Discussion
Mystery Photos on my account
Long story short: I have to free up space and these photos are mysterious in origin -- and I don't know what to call that 'menu item' on the left edge to be able to search for it in help in order to work out the problem... Yes, I know it's "Photos" : P But searching 'photos' in Help leads to 10 kajillion help topics, where what I need to do is to unfollow whatever that thing is...
Also, this account is part of a work team and no one is quite sure where these photos are coming from and the admins don't know what this 'folder' is... For the blue folders there I can find a way to unfollow or follow, but the upper items are more elusive (and only show up on browser view, not in the app)...
- Jay
Dropbox Staff
Hi jonsymbolgoodman, thanks for bringing this to our attention.
If you click one of the photos, does it show its location on the right hand side?
This will help me to assist further!
Down the righthand side, there is a space for comments...
- Walter
Hey jonsymbolgoodman - sorry to jump in here, but could you navigate to these files and check their version history?
Also, based on your screenshot it seems that you're using a personal account on the Basic plan and those folders are normal folders stored in the account, not shared ones so I'll need you to elaborate on what you mean by '(un)following' them. Were you referring to the relevant feature perhaps?
