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Forum Discussion

HollisHoHo's avatar
HollisHoHo
Helpful | Level 6
7 years ago

Missing files after folder renaming.

Working on a brief that is due tomorrow.  Time is of the essence.  I changed the names of many files & folders containing court forms.  Very tedious but had to be done.  When I finished & now ready t...
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  • Sanchez's avatar
    Sanchez
    7 years ago
    Hi again, HollisHoHo, 

    I’m sorry that you’re experiencing this again. I still believe that it is related to using a non-stable build of our application. In order to get to the bottom of this, I’m having a member of our support team reach out to you via email, so they can further troubleshoot with you. 

    Please have a look for their email, and get back to them when you can. 

    Thanks! 
cammcm's avatar
cammcm
New member | Level 2

Same thing has happened to me..... lost hundreds of files.

cammcm's avatar
cammcm
New member | Level 2
7 years ago

I changed a folder name and every file within every folder of the root folder has disappeared.... the folders are all still there but the files are gone. I've checked deleted files   and they've not been deleted  (not that I could delete that many anyway) but I just can't find them

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